Privacy Policy
Welcome to ElevBot.com. Your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our chatbot creation services, or interact with our platform. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.
Privacy Policy
1. Information We Collect
a. Personal Information We may collect personally identifiable information (“Personal Data”) such as: Name Email address Phone number Payment information (if applicable) Contact details you provide during inquiry or customer support
b. Website and Usage Data When you visit ElevBot.com, we collect: IP address Browser type and version Device type and operating system Pages visited on our site Time and date of your visit Referring URLs Cookies and tracking technologies
c. Data from Your Chatbots Your website URL and related website content, user interactions and conversation logs with your chatbot (anonymized when appropriate), and any data you upload or provide for training your chatbot.
2. How We Use Your Data
We use the data collected for the following purposes: To provide and improve our services: including creating, configuring, and deploying your chatbots. Customer support: assisting with your inquiries, troubleshooting, and support requests. Communication: Send updates, service notifications, and response to your inquiries. Analytics: To analyze usage trends, optimize our platform, and improve user experience. Marketing: To promote our services, if you opt-in (see section 7 below). Legal compliance: To comply with applicable laws and enforce our agreements.
3. Data Sharing and Disclosure
We do not sell your Personal Data. However, we may share information with: Service Providers: Third-party vendors who assist in hosting, payment processing, chat AI services (e.g., OpenAI), and platform analytics. Legal Obligations: When required by law or legal process. Business Transfers: In case of merger, sale, or transfer of assets, your data may be transferred as part of the transaction. Your Consent: We may share data when you have given explicit consent. Note: All third-party providers are bound by confidentiality and data protection agreements.
4. Data Storage and Security
We store your data securely using encryption, firewalls, and access controls. Data is retained as long as necessary to fulfill the purposes outlined in this policy or as required by law. Your conversation logs with chatbots are stored temporarily to improve AI training but are anonymized and secured. We regularly review our security measures to prevent unauthorized access, alteration, disclosure, or destruction.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights: Access: Request copies of your stored data. Correction: Request correction of inaccurate or incomplete data. Deletion: Request deletion of your personal data. Objection: Object to certain data processing activities. Portability: Request transfer of your data in a structured format. Withdraw Consent: Withdraw consent for data processing when based on consent. To exercise your rights, contact us at support@elevobot.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance site functionality, analyze traffic and usage patterns, and personalize content and ads. You can manage your cookie preferences via your browser settings.
7. Marketing and Communication Preferences
You may opt-in or opt-out of receiving promotional emails or messages from us. To unsubscribe, click the link in our emails or contact us directly.
8. Data Transfer & International Privacy Laws
Our services may involve data transfers to servers or third-party providers in different countries, including the US and other jurisdictions. We ensure adequate safeguards are in place per GDPR, CCPA, and other relevant standards.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe we have collected data from a child, contact us immediately for removal.
10. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with the new effective date. We recommend reviewing this page regularly.
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your data, please contact us: Email: support@elevobot.com Address: Jordan This document has been prepared to comply with GDPR, CCPA, and international privacy standards and is tailored for SaaS chatbot services.